Today I attended a panel titled Customer Service in the 140 Character World which discussed customer service within social media outlets – specifically Twitter. As a social marketing strategist who manages brands profiles online, I’m especially interested in the customer service aspect. As a consumer, I’m particularly annoyed with the way that most brands misuse [...]
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I bought these Aerosoles boots and absolutely adored them. They were comfortable and seemed to go with everything. And then the heel started to peel up. And then the zipper started to separate from the suede. And the thing that was strange was that I’ve had Aerosoles shoes before and I’ve never had issues with [...] |
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